Fees and charges will now be funded from cash in the first instance. Where there is insufficient cash to fund a fee or charge, we will sell assets to cover approximately six months’ worth of the fee or charge that is due. The proceeds will then fund the fee or charge that is due, and the remainder will be held within the client’s account. If the remaining cash remains in the client’s account and is not subsequently sold, or switched into other assets, it will be used to fund future fees and charges.
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- How will my fee payments be affected if a bank holiday falls within the week of my payment?
- My client’s valuation has a line that refers to accrued fees and charges; what does this mean?
- Why am I receiving two fee and commission payments from you?
- I used to be paid commission for non-advised top up business on Charge Basis 1. Can this still be done?
- I need to add VAT to my servicing fee. How can I do that?
- Why haven’t I been paid a regular initial adviser fee for one of my clients following migration?
- Can I specify an end date for regular initial adviser fees, and will this be reflected on illustrations?
- Why have you capped my fees on regular investments at 24 months?
- My client’s CRA has been split into two or more sub accounts. Which sub account will my fees be deducted from?
- Why do you need me to reconcile my fees promptly after migration?