During our technology upgrade we have worked closely with JCS to make sure your electronic valuations and electronic commission and fee reconciliation continue to work as usual.
We have also made improvements so you will now be able to access bulk valuations for all of your clients on a daily basis. These can be imported directly into JCS.
Updating your software
As always JCS recommends that you keep up to date with their latest version. There will be a minimum version of JCS required to use the new Old Mutual Wealth connection, more information will be provided closer to the technology platform update.
Updating your username and password
For access to bulk valuations, you will be sent new logon credentials. You will need to enter these into a new ‘Old Mutual Wealth’ connection in External Connections. For more information on setting up the connection in JCS please refer to the Contract Enquiry Registration and User Guidelines*
* The article above is provided by JCS and, as such, Old Mutual Wealth is not responsible for the content of the article.
Updating your account numbers
As part of our technology platform upgrade we have issued new account numbers for all existing accounts. We have already communicated the new account numbers to JCS so they can assist you in making the updates.
JCS will contact you to arrange a convenient time to update your account numbers after our technology platform upgrade. Note that until the account numbers have been updated you will not be able to perform valuations within JCS.
For clients that currently hold both crystallised and uncrystallised holdings in our Collective Retirement Account (CRA), we will be creating separate accounts to hold each of these components.
The existing CRA case within JCS will be renumbered to reflect the uncrystallised holdings in the Collective Retirement Account. You can automatically add the new crystallised cases by performing a bulk valuation after the policy renumbering has been performed.
All JCS case data will remain with the uncrystallised case. Here is our guidance for what to do with specific case data:
- Contributions – do not attempt to move these
- Tasks – you can relink these manually within JCS
- Documents – you can relink these manually within JCS
- Notes – you can relink these manually within JCS
For more information on moving case data please contact JCS Technical Support – see contact details below.
If you use electronic commission
We will send the final EDI statement from the old platform on Thursday before the migration weekend with payments being in your account on the Monday straight after the migration weekend. Before JCS can assist you in updating account numbers you will need to reconcile your final statement.
If you do not process this final EDI it will result in manual allocation of payments due to differing account numbers.
Changes to how you request valuations in JCS
You will continue to be able to request valuations for single policies in JCS. In addition, you will also be able to perform a bulk valuation by clicking the “Import Bulk Data Now” button on the External Connections page.
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